Handling Instructions
Dry Cleaning
For garments, the hire fee already includes professional dry cleaning.
Care
Do not wash or iron the garment. We'll handle that for you. A gentle steam to remove creases is fine.
Fake Tan
If wearing fake tan, apply it at least two days prior and ensure it’s fully washed off before wearing the garment to avoid additional cleaning fees.
Damage
If an item gets damaged, please contact us immediately via our online store chat, email, or contact page.
Size & Fit
Every body is unique. Please do not force zippers or attempt any alterations.
Sharing
The item/s is exclusively yours for the hire period and must not be shared with others.
Return
Return the item/s on the final hire day by placing the prepaid satchel in any yellow Express Post box or post office, or drop it off at your pickup location before 5pm.
Payment Options
Please note that we do not accept any cash payments for rental dresses.
No cash payments on the premises.
We accept all Credit Cards & PayPal payments.
AfterPay
Select Afterpay at checkout
Afterpay is fully integrated with the store’s checkout. All you need to do is choose Afterpay as your payment option when you’re ready to buy.
Choose how you want to pay your instalments
Afterpay splits your payments over four equal instalments due every fortnight. Nominate the debit card or credit card you want to use and we’ll schedule automatic payments for you.
Get approved instantly and securely
No long forms or detailed personal information. Afterpay simply uses your nominated bank card to process your application on the spot.
POSTAGE & PICKUP
PICK UP in store : FREE (please contact us to arrange a time to collect)
EXPRESS POSTAGE includes returns: FREE
Express Post Network- Covers 80% of Australian business addresses, private addresses and Post Office boxes.
Service operates between all capital cities (except NT, WA) and some major centres. Outside metropolitan areas next day delivery service is not guaranteed.
If your item is for an address outside the Express Post network, Australia Post will use the fastest possible transport links, but it won’t be covered by the Express Post Next Day Guarantee.
All dress hire orders are posted from Terrigal - Please see the overview below to time your dress perfectly for your event.
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your next step starts here
let's connect, talk through your needs, and create a plan that works just for you.
You can book an appointment with us Monday through Saturday.
For Sundays, public holidays, or after hours, just send us a request and we'll do our best to make it work for you.